Privacy Policy

1. Who we are

DROP-X is a dropped object prevention and PDO (Potential Dropped Object) management platform. This privacy policy describes how we collect, use and protect information when you use our website and services.

2. Information we collect

We may collect:

• Account and profile information — such as name, email address, company and role when you sign up or use DROP-X.
• Data you provide in the app — including assets, PDOs, level images, audit data and other content you create or upload.
• Contact form and enquiries — when you use the contact form (e.g. to request a demo), we receive the details you submit (name, email, company, message).
• Technical and usage data — such as IP address, browser type, device information and how you use the service, where relevant for security and operation.

3. How we use your information

We use the information to:

• Provide, run and improve DROP-X and support you.
• Respond to your enquiries and contact requests.
• Send important service or security-related messages where necessary.
• Comply with legal obligations and protect our rights and those of our users.

4. Data storage and security

Your data is stored and processed in line with our security practices. Access to your organisation’s data is limited to authorised users and our operations team where needed to run the service.

5. Sharing and disclosure

We do not sell your personal data. We may share data with service providers that help us operate DROP-X (e.g. hosting), under strict confidentiality. We may disclose data where required by law or to protect safety and rights.

6. Your rights

Depending on where you are, you may have rights to access, correct, delete or restrict use of your personal data, or to object to processing. To exercise these rights or ask questions about your data, contact us using the contact form on the website or the details given in your contract.

7. Cookies and similar technologies

We may use cookies and similar technologies for essential operation, security and to improve the service. You can adjust your browser settings to manage cookies.

8. Changes to this policy

We may update this privacy policy from time to time. We will post the updated version on this page and, where appropriate, notify you of significant changes.

9. Contact

For privacy-related questions or requests, please use the contact form on the DROP-X website.